- Server settings for att mail retr command failed password#
- Server settings for att mail retr command failed download#
To know what is actually happens, POP3 log is needed. So please follow the steps again to verify that the login works for the same mail account that you have configured in ServiceDesk Plus. This is phenomeon reported many times at and support forums. ' telnet sdplinmail 110' was just a an example and you should have replaced the sdplinmail with your mail server name and 110 the port number. However, final OK response to RETR command is not returned from server, Tb requests "RETR message-number", and mail data is sent from POP3 server.
"Retrv command did not succeed." may be following. If Spam mail of broken mail format is sent to your server, your server misbehaves due to the broken mail format. If "DELE message-number" is issued many mails, server corrupts his internal control block for "message-number", then returns "messages are counted from 1." wrongly. If it's right, if server returns bad string as "message-number" in LIST response, server may return "messages are counted from 1." to "RETR message-number" or "DELE message-number" sent by Tb. Tb perhaps doesn't kill connection with server even when server returns 0 or negative value or non-digit as message-number in LIST response.
Tb perhaps uses string for the "message-number" as-is, because ordinal mailer usually replies on mail server. "message-number" is left side number in LiST response. In both RETR command and DELE command, "request for which mail" is notified to server by "message-number" which is returned as response from server to "LIST command". "DELE command" is not issued because "Leave message on server" is requested.įinally, (f) issue "QUIT comand" to logout.
Server settings for att mail retr command failed download#
Upon next new mail check interval, before download mails, (d) Tb issues "DELE command"įor the requested mail, and (e) do ordinal download by "RETR command". "request of delete a mail from Mox at POP3 server" is written in popstate.dat file. When "Leave messages on server" is requested,īy "delete mail operation" or by filter's "delete from POP3 server", Please see the FAQ for tracing, and paste the complete trace/debug logs here for us to analyze. Then (b) issue DELE command for all mails, and (c) issues QUIT command to logout. Select Outgoing Mail Server Settings and confirm the following: Incoming server:. Confirm My server requires authentication is selected for Outgoing Mail server.
Server settings for att mail retr command failed password#
Enter or paste your secure mail key in the Password field. (a) Tb issues RETR command and download mail data for all available mails, Check that the Incoming Mail Server has the correct email address. When "Leave message on server" is not requested, I could not imagine bad message-number case in POP3.Īnd I misunderstood that the error occurs always, consistently, upon any access to a mail server. Oh, "DELE Command in the message" was "DELE Command of POP3".
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